Troubleshooting

Question 1

My page ranks in Google but isn't cited by AI—why?

Accepted Answer

Common causes: answer isn't explicit in the first paragraph, page is hard to parse (layout/JS), content is not definitive (thin or missing key sub-questions), or credibility signals are weak (no author, no sources, no corroboration).

Question 2

AI engines are citing my competitors—how do I diagnose?

Accepted Answer

Compare structure (headings, tables, answer-first), topical coverage (did they answer more sub-questions?), trust signals (citations, author credentials, reputation), and accessibility (speed, SSR, no blocks).

Question 3

My content is blocked—what should I check?

Accepted Answer

Check robots.txt rules, meta robots noindex/nofollow tags, WAF rules and bot challenges, logged-out accessibility, and server-side rendering for critical content. Any of these can prevent AI access.

Question 4

Why do AI engines misquote or hallucinate about my product?

Accepted Answer

If the engine isn't grounded on your page (or your page isn't accessible), it may rely on stale or incorrect sources. Improve accessibility and publish a canonical 'facts' section that's easy to extract.

Q1My page ranks in Google but isn't cited by AI—why?

Q2AI engines are citing my competitors—how do I diagnose?

Q3My content is blocked—what should I check?

Q4Why do AI engines misquote or hallucinate about my product?

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